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Frequently Asked Questions
Find answers to common questions about our fleet tracking solutions.
Our GPS trackers use satellite technology to determine the exact location of your vehicles. This data is transmitted via cellular networks to our cloud platform, where you can access it through our web dashboard or mobile app.
Yes, our solution requires a small GPS tracking device to be installed in each vehicle. We offer professional installation services, or you can opt for our DIY installation kit for simpler setups.
Our GPS trackers are connected to your vehicle's power system, so they don't rely on batteries for normal operation. However, they do have a backup battery that can last up to 4-5 hours in case of power disconnection.
Yes, our platform provides real-time tracking with updates every 30-60 seconds. You can see the exact location, speed, and direction of your vehicles at any time.
Yes, we offer a 14-day refund guarantee. If you're not completely satisfied with our service within the first 14 days of your payment, you can request a refund directly from your account dashboard. Refunds are processed within 5-7 business days after approval.
We take data security very seriously. All data is encrypted during transmission and storage, and our platform complies with industry-standard security protocols. We also offer role-based access control to limit who can view your fleet data.